Returns & Exchanges
We are here to help! Your satisfaction is our top priority at Betty x Bow.
Return Policy:
- Eligibility: Returns are accepted within 14 days of delivery for an exchange or store credit. Items must be in original condition, unworn, with tags attached.
- Packaging: Please ensure the product is packaged securely; we cannot accept damaged returns.
- Shipping Fees: These are non-refundable.
- Return Shipping: Customers are responsible for return shipping costs.
Once we receive your return, we will process your exchange or store credit gift card at no additional cost.
Final Sale Items:
- All sale and flash sale promo merchandise, including Betty Boxes, are final sale. No returns or exchanges are accepted for these items.
To initiate a return or exchange for store credit, please contact us at info@bettyxbow.com.
Items purchased from November 19, 2024, to December 24, 2024, are eligible for exchange or store credit until January 7, 2025.